Residence Inn by Marriott Rochester Henrietta

I recently had the pleasure of staying at this Residence Inn. I was very impressed with the hotel from the moment I arrived. The staff was incredibly friendly and helpful, and they went above and beyond to make sure I had a comfortable stay. My room was spacious and clean, and it had everything I needed, including a full kitchen, a comfortable bed, and a large bathroom. The hotel also has a number of amenities that I enjoyed using, such as the pool, the fitness center, and the free breakfast buffet. I was particularly impressed with the hotel's location. It was close to everything I needed, including restaurants, shops, and attractions. I was also able to easily get to the highway, which was convenient for my day trips. Overall, I had a wonderful experience staying at the Residence Inn by Marriott. I would highly recommend this hotel to anyone looking for a comfortable and convenient place to stay.

I took my family for a one night stay here. During check in, I was told to be "upgraded" with a two queen bed room from the original one king bed reservation. I would prefer a king bed but they ran out of it. The lady in the front was friendly. The room looked clean and spacious. However, the bathtub drain didn't work at all and I was told there was nothing they could do other than wait to get it fixed the next day. But we needed the checkout the next morning. So we had a night with no shower. The continental breakfast was good and the dining area was clean and not crowded.

Stayed for a couple weeks and enjoyed our stay. Close to a grocery store (across the highway) We had a one bedroom suite, so was plenty spacious. Housekeeping was a refresh every other day and cleaning once a week. Only issue there was a day we had gone on a day trip we got back the next day to our towels gone, but no replacements. Easy enough to fix when I saw a housekeeper down the hall. Staff was all great, helping whenever we needed whether that was resetting a key or scanning and sending a document to my email for me so I could handle something back home. The lady who ran breakfast was sweet as can be, cherry and helped start morning positively.

This hotel is pretty good for extended stays. No, it isn't the Ritz Carlton but is just fine for a stay that is "home away from home". I've stayed here twice in the last six months. The first time was almost three weeks. The second time was just four days. Both times I found the rooms to be clean and providing good living quarters. The staff is friendly and seems dedicated to providing good service. The "gym" is okay for minor workouts and the pool is just fine. The breakfast was always good and provided a decent variety of choices. This place is close to just about every restaurant you could ever want to eat at. Walmart is less than seven minutes away. Downtown Rochester is about 10 mins away. Unless you are expecting a five diamond hotel experience, this place will serve you just fine.

Stayed in Room 411 from 6/30/23-7/6/23. The room was immaculately clean at check-in, and the housekeeping staff did an amazing job all throughout the stay. I cannot say enough good things about how well they did (not that we trashed the room or anything, but their attention to detail and consistent care was above and beyond expectations). The hotel was overall very quiet - despite the fact that there were kids' sports teams staying there and plenty of dogs. It was a very very peaceful stay from start to finish. The staff was warm and friendly, regardless of time of day - which was well appreciated. Of all of the hotels I stayed at during my road trip, the staff here was by far the nicest - and seemed very happy overall. Kudos to the folks who work the breakfast room. The weekend (with the sports teams there) was a crowd that would have made professional cooks' knees shake - but these folks handled it like it was the easiest thing ever (or at least they made it look that way!). The breakfast options were fantastic, and the quality of the food was more than enough to create no cause to go elsewhere for breakfast. This hotel is very dog friendly. Plenty of immediately nearby grassy areas, waste bags for cleanup, centralized elevators and stairs off to the ends of the wings (for anxious dogs like mine, who get very nervous around lots of people or other dogs). I really appreciated how well this hotel worked for my dog. I don't get to Rochester nearly as much as I'd like, but I know for sure that I'm staying here next time I'm back.